Computer Help On Demand

Learn what Instant Housecall is
and how it works

Imagine your computer is acting up again! Maybe it’s running slow, or something doesn’t seem right. What if you could have your computer problem solved without leaving the house?  

What if you didn’t have to unplug your computer? Or your mouse, well, you get the picture. Then lug it to the car.  Drive to a computer repair shop, drop it off, wait for it to be fixed (maybe having to wait days), pick it back up, plug everything back in, and hope it works.  

That’s a lot of time and effort. BUT what if there was a better way? An easier way?

The good news is that there is. Introducing Instant Housecall remote computer service.

Instant Housecall makes getting help simple, fast, and stress-free.  

When you experience a computer problem, there’s no need to drop off your device or spend time trying to explain the issue over the phone. We can securely connect to your computer remotely and resolve the problem quickly and efficiently.

Here’s how Instant Housecall helps you:

• Easy to start: You just click a link or a desktop icon—no complicated installations or codes needed.
• Flexible support: If your technician isn’t available immediately, you can open a time window so they can connect later without you needing to be there.
• Secure and private: The software only works with your permission and can be automatically removed after the session to protect your privacy.
• Real-time help: You can chat live with your technician during the session to explain your problem or ask questions.
• Automatic fixes: Many common issues, like malware removal or system repairs, can be done quickly with built-in automated tools.
• Convenient and fast: Instant Housecall reconnects automatically if the connection drops, so you don’t have to worry about interruptions.
• Clear communication: After the session, you can access notes about what was done and even leave feedback to help improve the service.

In short, Instant Housecall lets you get expert computer help from the comfort of your home, saving you time and hassle while ensuring your device is in safe hands.

When you click on the Get Remote Support link, here’s what happens next.

• You will be prompted to download a small app to start the remote support session. No complicated installation or pre-setup is required.
• Once installed, the software establishes a secure remote connection between the consumer’s computer and your technician’s computer.
• You can then type a brief description of the issue you’re experiencing to help us understand the problem.
• With your permission, we then secure instant access to your computer to diagnose and fix the issue remotely.
• If we are not immediately available, you can open a “time window” that allows us to connect later without needing the consumer to be present.
• The session is designed to be easy, secure, and transparent, with the consumer able to watch the technician’s actions and communicate via chat during the session.
• After the session ends, the remote access is automatically disabled, ensuring the consumer’s computer remains secure.
• You may also receive a recording or session notes for reference, and can provide feedback on the support experience.

This process eliminates the need for phone explanations or physically bringing the computer to a repair shop, making remote tech support fast, convenient, and user-friendly.

Click the link below to get started